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Return Policy

Bullseyebishop Return Policy

Effective: April 1st, 2013

Prices reflected on this site are subject to change at any time, without notice.

Bullseyebishop will accept return of products within 30 days of ship date from our warehouse.

Customers must request a Return Merchandise Authorization (RMA) from your Regional Account Specialist. You will be required to provide the following information:

Kroll complete Item Number
Invoice Number from original shipment/receipt of item
Quantity to be returned
Reason for request

All product returns must be accompanied by a Kroll International RMA document - with the RMA number clearly visible on the outside of the package.

Please ship to:

Returns Department (with RMA#)
Kroll International, LLC
51360 Danview Technology Court
Shelby Township, MI 48315 USA

Additional product returned but not authorized on the RMA document will not be accepted as a return or reimbursed. The product will be returned to the customer at the customer’s expense and shall not be reimbursed or credited. Returns must be sent via traceable carrier for validation of receipt of goods and for insurance compliance.

All returns will be processed in a timely manner and credits will be applied to your account. Please note:

ALL product returned will be assessed a 15% restocking fee, unless the return is the result of an error made by Kroll International, LLC.

If the manufacturer assesses a fee exceeding 15%, the customer will be assessed the difference in addition to the Kroll International restocking fee accordingly.

All freight charges assessed to the return are the responsibility of the customer and will not be reimbursed by Kroll International, LLC unless the return is a result of an error made by Kroll International, LLC. Freight for a return of a defective product will not be reimbursed by Kroll International, LLC.

Kroll International, LLC will not accept return of or issue credit for the following items (including, but not limited to):

Body Armor
Defense/Pepper Spray
Items that are labeled ‘Discontinued’ by Kroll International, LLC-regardless of disposition by the manufacturer
Undergarments (including but not limited to: underwear, socks, t-shirts, base layers)
Personal Communications Products (Including EarHugger [VIDMIC] and Code Red Headsets Products)
All PDU Apparel (Professional Dress Uniform)
Smith & Wesson Component Kits and Parts
Product with retail price marking of any type
Opened packages or packages showing evidence of tampering
Product not in original packaging, including case pack goods
Forensic testing supplies, equipment or drug and or alcohol testing kits
First aid or trauma treatment products
Worn or shopworn products
Any special order products (including but not limited to): specific apparel fits, vehicular modification or customization products, special sidearm holsters or carriers, any apparel with custom embellishment, any hard goods requiring special embellishment, any product purchased for fulfillment of agency purchase order.

Any item returned not in accordance with this written policy will not be accepted as a return or reimbursed and will be returned to the customer at the customer’s expense.